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Privacy Policy
Effective Date: September 4, 2026
At Velvet Fox, we believe privacy should be simple. This Privacy Policy explains what information we may collect when you visit our website, contact us, inquire about an event, or otherwise interact with us online, and how we use and protect that information.
Information We Collect
We may collect information that you choose to provide to us, including your name, email address, telephone number, event details, preferred dates, estimated guest count, and any information you include in a message or inquiry.
If you make a purchase, reservation, or payment through our website or a third-party service, additional information may be collected as necessary to complete that transaction. Payment information is processed by the applicable payment provider, and Velvet Fox does not intend to store complete credit or debit card numbers itself.
Our website may also automatically collect limited technical information about your visit, such as your device or browser type, approximate location, pages viewed, referral source, and interactions with the website. Some of this information is collected through cookies and similar technologies.
How We Use Your Information
We use information collected through our website to operate Velvet Fox and provide the services you request. This may include responding to questions, communicating about event inquiries or reservations, providing customer service, processing transactions, improving our website and guest experience, maintaining site security, and complying with applicable legal or business requirements.
If you separately choose to receive marketing communications from us, we may also use the contact information you provide to send news, event announcements, promotions, or other updates. You may unsubscribe from marketing communications at any time.
Submitting an event inquiry or contacting Velvet Fox does not, by itself, mean that you have agreed to receive ongoing promotional marketing.
How We Use Your Information
Our website is hosted through Wix.com. Wix provides the technology used to operate and host our website and may process or store information associated with your use of the site on our behalf.
Wix may also use essential cookies and other technologies necessary for the website to function securely and properly. Wix explains that its platform uses cookies for functions including site operation, security, visitor functionality, and platform performance.
Information handled by Wix is also subject to Wix's own applicable privacy practices.
Cookies and Analytics
Our website uses cookies and similar technologies. Some cookies are essential and are necessary for the website to function properly.
With your permission, we may also use non-essential analytics or functional cookies to better understand how visitors interact with our website and to improve the site experience. For example, analytics may help us understand which pages are visited most often or how visitors find our website.
Where available, you may accept, decline, or customize non-essential cookies through our cookie consent settings. Wix notes that its analytics may exclude sessions where visitors have not consented to applicable cookies.
You may change your cookie preferences through the cookie settings available on our website.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, such as reservation platforms, social media platforms, maps, payment providers, or other services.
For example, we may provide links that take you to a third-party website to view or reserve the Fox Den.
Once you leave the Velvet Fox website or interact directly with a third-party service, that company's privacy policy and practices apply. Velvet Fox does not control the privacy practices of third-party websites.
Event Inquiries and Communications
When you submit an inquiry about hosting an event at Velvet Fox, we use the information you provide for purposes related to your inquiry, including contacting you, discussing availability, preparing proposals or arrangements, and providing event-related services.
Information provided in an event inquiry will not automatically enroll you in unrelated marketing communications.
How We Share Information
We do not sell your personal information for money.
We may share information with trusted service providers when reasonably necessary to operate our website or business, such as our website hosting provider, payment processors, booking or reservation services, email providers, or other vendors assisting us in providing requested services.
These providers may process information on our behalf according to their respective services and privacy practices.
We may also disclose information when reasonably necessary to comply with law, respond to a valid legal request, protect our rights or property, prevent fraud or misuse, or protect the safety of Velvet Fox, our guests, or others.
We do not currently use personal information collected through this website for cross-context behavioral advertising.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining appropriate business records, complying with legal or accounting obligations, resolving disputes, and enforcing agreements.
Different types of information may be retained for different periods depending on why the information was collected.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information we maintain about you.
You may also withdraw consent for optional cookies through our website's cookie settings and unsubscribe from marketing emails using the unsubscribe option included in those communications.
To make a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
Security
We take reasonable measures to protect information submitted through our website. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please avoid submitting sensitive information through general website contact forms unless it is necessary for the service you are requesting.
Children's Privacy
The Velvet Fox website is not directed to children under the age of 13, and we do not knowingly seek to collect personal information from children under 13 through this website.
If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.
Children's Privacy
We may update this Privacy Policy from time to time as our website, services, or privacy practices change.
When we make changes, we will update the effective date shown at the top of this page. We encourage visitors to review this page periodically.
Children's Privacy
Questions, requests, or concerns about this Privacy Policy or your personal information may be directed to:
Velvet Fox
3301 N Monroe St
Spokane, WA 99205
Email: Hello@thevlvtfox.com
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